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Introduction
This document sets forth the principles, guidelines and requirements
of the Terms of Service of hostni.com (the
“Company”) governing the use by the customer (”Customer”) of
Company’s services and products (”Services and Products”).
These Terms of Service have been created to promote the integrity,
security, reliability and privacy of Company’s facilities,
network, and Customer data contained within. The Company believes it
provides the best services in the industry, and provides the
following policies in the best interests of the Company and the
Company’s clients. The Company retains the right to modify these
Terms of Service at any time and any such modification shall be
automatically effective as to all customers when adopted by Company.
Company shall be the sole and final arbiter as the the
interpretation of the following. By utilizing the Company’s
services and products, the Customer agrees to be bound by the terms
herein outlined.
Questions or comments regarding this document should be forwarded
to the Company at the following addresses:
support@hostni.com
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2.
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Compliance
With Law
Customer shall not post, transmit, re-transmit or store material on
or through any of Services or Products which, in the sole judgment
of the Company (i) is in violation of any local, state, federal or
non-United States law or regulation, (ii) is threatening, obscene,
indecent, defamatory or that otherwise could adversely affect any
individual, group or entity (collectively, “Persons”) or (iii)
violates the rights of any person, including rights protected by
copyright, trade secret, patent or other intellectual property or
similar laws or regulations including, but not limited to, the
installation or distribution of “pirated” or other software
products that are not appropriately licensed for use by Customer.
The Customer agrees to indemnify and hold harmless the Company from
any claims resulting from the use of the services which damages the
Customer or any other party. Customer shall be responsible for
determining what laws or regulations are applicable to its use of
the Services and Products. |
3.
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Prohibited
Uses of Services and Products
In addition to the other requirements of these Terms of Service,
Customer may only use the Services and Products in a manner that, in
the Company’s sole judgment, is consistent with the purposes of
such Services and Products. If Customer is unsure of whether any
contemplated use or action is permitted, please contact the Company
as provided above. By way of example, and not limitation, uses
described below of the Services and Products are expressly
prohibited. |
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3.1
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General
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3.1.1
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Unauthorized
resale of Services and Products.
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3.1.2
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Pornography
and pornographic related merchandising are prohibited under all the
Company’s services. This includes sites that include links to
pornographic content elsewhere. Further examples of unacceptable
content or links include pirated software, “hacker” programs,
archives of “Warez Sites”, game rooms or MUDs, Chat Rooms, IRC
Bots, Egg Drop programs, programs designed to send unsolicited
advertisements (i.e. “spamware”), any kind of illegal software
or shareware.
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3.1.3
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Violations
of the rights of any Person protected by copyright, trade secret,
patent or other intellectual property or similar laws or
regulations, including, but not limited to, the installation or
distribution of “pirated” or other software products that are
not appropriately licensed for use by Customer.
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3.1.4
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Actions
that restrict or inhibit any Person, whether a customer of Company
or otherwise, in its use or enjoyment of any of the Company’s
Services or Products. |
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3.2
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System
and Network
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3.2.1
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Introduction
of malicious programs into the Company’s network or server (e.g.,
viruses and worms).
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3.2.2
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Effecting
security breaches or disruptions of Internet communication. Security
breaches include, but are not limited to, accessing data of which
Customer is not an intended recipient or logging into a server or
account that Customer is not expressly authorized to access. For
purposes of this Section 3.2.2., “disruption” includes, but is
not limited to, port scans, flood pings, packet spoofing and forged
routing information.
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3.2.3
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Executing
any form of network monitoring which will intercept data not
intended for the Customer’s server.
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3.2.4
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Circumventing
user authentication or security of any host, network or account.
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3.2.5
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Interfering
with or denying service to any user other than Customer’s host
(for example, denial of service attack).
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3.2.6
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Using
any program/script/command, or sending messages of any kind,
designed to interfere with, or to disable, a user’s terminal
session, via any means, locally or via the Internet.
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3.2.7
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Creating
an “active” full time connection on a Company-provided account
by using artificial means involving software, programming or any
other method.
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3.2.8
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Any
attempt to circumvent or alter monitoring, bandwidth tracking or
utilization reporting, or other actions which have the effect of
complicating the normal operational procedures of the Company,
including but not limited to altering, removing or in any way
modifying or tampering with Company created log files.
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3.2.9
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Any
action which the Company determines, in its own judgment, will
reflect poorly on the Company or negatively impact its operations.
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3.2.10
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Any
action which the Company deems to be an unacceptable use of
resources, business practice or otherwise unacceptable to the
Company. |
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3.3
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Billing
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3.3.1
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Furnishing
false or incorrect data on the order form, contract or online
application, including fraudulent use of credit card numbers.
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3.3.2
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Attempting
to circumvent or alter the processes any billing procedures or
procedures to measure time, bandwidth utilization, or other methods
to document “use” of the Company’s Services and Products. |
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3.4
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Mail
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3.4.1
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Sending
unsolicited commercial email messages (UCE), including the sending
of “junk mail” or other advertising material to individuals who
did not specifically request such material, who were not previous
customers of Customer or with whom Customer does not have an
existing business relationship (”email spam”).
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3.4.2
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Sending
UCE referencing an email address for any domain hosted by the
Company;
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3.4.3
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Sending
UCE referencing a domain hosted by the Company;
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3.4.4
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Sending
UCE referencing an IP address hosted by the Company;
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3.4.5
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Posting
advertisements on IRC, ICQ, or any other public chat system;
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3.4.6
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Harassment,
whether through language, frequency or size of messages.
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3.4.7
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Unauthorized
use, or forging, of mail header information.
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3.4.8
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Solicitations
of mail for any other E-mail address other than that of the
poster’s account or service with the intent to harass or to
collect replies.
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3.4.9
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Creating
or forwarding “chain letters” or other “pyramid schemes” of
any type.
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3.4.10
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Use
of unsolicited email originating from within the Company’s network
or networks of other Internet Service Providers on behalf of, or to
advertise, any service hosted by the Company, or connected via the
Company’s network.
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3.4.11
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Harassment,
whether through language, frequency or size of messages.
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3.4.12
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Activities
deemed to be unsolicited marketing efforts or otherwise harassing in
any way. |
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3.5
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Usenet
Newsgroups
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3.5.1
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Posting
the same or similar messages to large numbers of Usenet newsgroup
(”Newsgroup spams”).
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3.5.2
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Posting
chain letters of any type.
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3.5.3
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Posting
encoded binary files to newsgroups not specifically named for that
purpose.
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3.5.4
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Cancellation
or superseding of posts other than your ow
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3.5.5
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Forging
of header information.
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3.5.6
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Solicitations
of mail for any other E-mail address other than that of the
poster’s account or service, with intent to harass or to collect
replies.
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3.5.7
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Use
of unsolicited E-mail originating from within the Company’s
network or networks of other Internet Service Providers on behalf
of, or to advertise, any service hosted by the Company, or connected
via the Company’s network. |
5.
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Terms
and Termination |
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5.1
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Customer
has 15 days from date of account setup to be eligible for a refund.
All refunds requested with a “valid complaint” will receive a
refund of the charged periods. Specifically from beginning of sign
up to month’s end and following charged months if the beginning of
the month and its charge have fallen in the 15 day period. What
constitutes a “valid complaint” shall be determined by the
Company in its sole and absolute discretion. |
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5.2
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Web
sites which the Company must suspend or cancel due to violation of
these rules are not eligible to receive a refund under the
Company’s 15 day money back guarantee, and are subject to charges
for bandwidth and usage of resources.
Acceptance of these Terms of Services, and/or use of Company’s
services, constitutes an acceptance of any fines, penalties or
service charges which might arise out of violation of these
policies. Company reserves the right to terminate accounts of
Customers which, in the Company’s sole judgment, violate the terms
of this agreement. |
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5.3
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By
submitting a credit card on the order form, Customer agrees that all
monthly or yearly hosting fees are recurring. The Customer agrees to
authorize all recurring charges to the account and any other
balances incurred due to overages of limits, additions of extras to
the account, service charges and/or any other fees. |
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5.4
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Customer
will not receive a refund for any setup fees or any fees other than
the monthly or yearly recurring hosting fees. Fees resulting from
extra services or “add-ons” are not classified as monthly or
yearly recurring fees and thus are not refundable. |
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5.5
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Customer
will not receive a refund for any other reason, including but not
limited to: late cancellation, slow connection caused by
Customer’s ISP/network, Customer’s ignorance, InterNIC delays,
account termination for violation of policies. |
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5.6
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The
Company reserves the right to terminate this agreement, and to
delete the Web site from its hardware, immediately upon the
occurrence of any of the following events: |
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5.6.1
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Non
payment of any charges due from Customer;
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5.6.2
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Breach
of any term or condition of this agreement by Customer;
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5.6.3
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Commencement
of any lawsuit or proceeding against Customer arising from or
relating to its use of the Web site, whether or not such suit names
the Company as a party or seeks and recovery from the Company. |
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5.7
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Payment
for any charges is due upon the date of the invoice. All payments
must be in Pounds Sterling. Accounts which have balances outstanding
shall be deemed to be in default and subject to termination of
service. Any charge that is not paid within thirty (30) days from
the date of the invoice shall be subject to an interest rate of 1.5%
per month, or the maximum allowed by law. Customer shall be
responsible for all costs of collection, including reasonable
attorney’s fees and court costs, in event of a default for
nonpayment of any amounts due the Company. |
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5.8
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Customer
agrees that cancellation of service is not valid or accepted unless
submitted via Company’s prescribed method of cancellation, and
until customer is in receipt of confirmation from Company that
cancellation is accepted. Customer agrees that default, non-payment
or reversal of payment does not constitute cancellation of service,
nor reduce the balance due on any amounts outstanding. |
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Indemnification
of Provider/Relationship of Parties
Customer agrees to indemnify and hold the Company harmless from any
lawsuit, claim, charge, or expense, including reasonable attorney
fees and costs of defense, for any matter arising from or relating
to Customer’s Web site provided hereunder.
Nothing contained herein shall be deemed to create a relationship
between the Company and Customer in the nature of a partnership,
joint venture, editor/publisher or otherwise. Both parties
acknowledge and agree that the Company has no interaction with the
data or substance of Customer’s Web site, except as necessary to
maintain the Web site. |
7.
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Security
/ Software
Customer agrees to take all steps reasonable, necessary, and
prudent to protect Customer’s login ID and password.
Customer agrees not to attempt to undermine or cause harm to any
server, software, system or customer of the Company.
Customer agrees to maintain Customers’ computing equipment
responsibly, including running virus software.
Uploading a virus to a Company server will result in account
termination, service charges and/or prosecution.
Customer acknowledges that the Company cannot provide technical
support for any software and/or script that the Customer installs,
other than variable name changes. Customer also acknowledges that
the Company does not supply technical support for Microsoft®
FrontPage® 2002, other than initial configuration. The Company
supplies technical support for Web hosting issues only. The Company
shall be the sole arbiter as to what constitutes a “Web host”
issue. |
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Violation
Any attempt to undermine or cause harm to the Company server or
another customer’s Web presence is strictly prohibited. Any
violation of the above Terms of Service will result in grounds for
account termination, with no refunds given; the Company reserves the
right to remove any account without prior notice. Violation of these
Terms of Service may result in legal action, service charges or a
combination thereof. |
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Refusal
of Service
The Company reserves the right to refuse or cancel service in
its sole discretion with no refunds.
Failure to follow either (i) the Terms of Service or (ii) the
Agreement may result in immediate termination of the Customer’s
Web hosting account, his/her participation in the Program, and
forfeiture of any and all payable commissions. |
10.
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Disclaimer
EXCEPT AS SPECIFICALLY SET FORTH IN THESE STANDARD APPLICABLE
POLICIES, COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH
RESPECT TO SERVICES PROVIDED, AND THE COMPANY SPECIFICALLY DISCLAIMS
ALL OTHER WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS INCLUDES
LOSS OF DATA, WHETHER RESULTING FROM DELAYS, ON DELIVERIES, WRONG
DELIVERY, AND ANY AND ALL SERVICE INTERRUPTIONS CAUSED BY THE
COMPANY AND ITS EMPLOYEES OR OTHER CAUSES.
THE SOLE CUMULATIVE LIABILITY OF COMPANY FOR ALL CLAIMS MADE BY
CUSTOMER, OR ANY OTHER PARTY, REGARDLESS OF FORM, INCLUDING ANY
CAUSE OF ACTION BASED ON CONTRACT, TORT OR STRICT LIABILITY, SHALL
NOT EXCEED THE TOTAL AMOUNT OF ALL FEES AND CHARGES PAID TO THE
COMPANY BY THE CUSTOMER.
The Company reserves the right to revise or change these Terms of
Service at any time.
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